Logistics

Shipping Policy

Last updated: 2026-06-02 · Free shipping on all subscriptions

Where we ship

United States (all 50 states) and Canada. International shipping coming after launch.

Processing time

Orders ship within 1–2 business days. You'll get a tracking number by email the moment your package leaves the warehouse.

Rates & delivery

RegionMethodDeliveryRate
United StatesUSPS Ground3–5 business daysFree on subscriptions · $5.99 one-time
United StatesUPS Express 2-Day2 business days$14.99
CanadaDHL eCommerce5–10 business days$12.99

Subscription cadence

Subscriptions ship every 4 weeks by default. Skip, pause, or reschedule anytime from your account.

Unbranded shipping

Every order arrives in plain, unbranded packaging — what you bought is between you and us.

Lost or delayed

If tracking hasn't updated in 5 business days or the package is marked delivered but you don't have it, email hello@synformula.com and we'll sort it out.

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