The Promise

Refund Policy

Last updated: 2026-06-02 · 30-Night Money-Back Guarantee

Try SYN for a full 30 nights as part of your routine. If your mornings don't measurably improve, email us and we'll refund the order — keep the carton.

How it works

Email hello@synformula.com within 30 nights of receiving your first order. Reference your order number. We'll process the refund to your original payment method within 5 business days.

What's covered

Your first 30-night supply, whether one-time or the first month of a subscription. Subsequent subscription shipments are not covered by the guarantee — but you can cancel anytime from your account before the next renewal.

Lost or damaged in transit

If your package arrives damaged or doesn't arrive at all, email us within 14 days of the carrier's delivery date and we'll replace it free of charge.

Returns of unopened product

If you ordered by mistake and the carton is unopened, you can return it within 14 days for a full refund minus return shipping. Email us first for a return label.

Contact

SYN Formula LLC · hello@synformula.com

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